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FAQ

Got Questions? We’ve Got Answers!

Whether you’re a first-time visitor or a longtime CB Pet Market customer, we’re here to make shopping for your pets easy. From returns and special orders to raw food and grooming, here are answers to some of our most frequently asked questions.

Can’t find what you’re looking for? Just ask! Our team is always happy to help.

Our ultimate goal is to make pets happy, and by extension to make pet parents happy too! We stand behind the products we carry. Providing great products and delivering exceptional customer care allows CB Pet Market to stand apart. One way we achieve this is with our pretty close to Zen Return Policy.

Return Policy At CB Pet Market

If you’ve found a lower price somewhere else, ask us about it! We’ll be happy to review the price and let you know whether it qualifies for a price match.

Price Match Policy

We offer several convenient ways to get your pet’s goodies delivered, including local delivery, Instacart, and DoorDash.

Absolutely!


Can't find exactly what you're looking for? Just ask a team member. We can often special order products that aren't currently on our shelves.

Whether your pet has a very specific taste or you've found the perfect item that we don't normally carry, we'll do our best to track it down.

Yes!

We carry a wide variety of pet foods, including raw frozen, freeze-dried, gently cooked, limited-ingredient, novel-protein, grain-free, and other specialized diets.

Our selection varies by location, but our team can help you explore different options based on your pet's individual needs.

Not sure where to start? Just ask us, we love talking pet food!


We've got plenty of experience with pets who have very particular palates and even more particular ingredient lists!

Our team can help you explore food and treat options based on ingredients, proteins, formulas, and dietary preferences.

For pets with severe allergies or medical dietary needs, we recommend working with your veterinarian or veterinary nutrition professional to determine what is appropriate. We can then help you find products that fit those recommendations.

Because when your pet says “nope” to dinner, we're ready with a few more ideas.

Yes!

We're lucky to be part of a community filled with pet professionals, and our team is happy to point you toward local veterinarians, trainers, pet sitters, and other pet-service providers we've encountered.

Availability, services, and individual experiences can vary, so we encourage you to contact providers directly to determine what is right for you and your pet.

We do!

Join our Champion Club to enjoy exclusive rewards, special offers, and member savings.

And for our most loyal customers, there's Grand Champion status! Reach $1,000 in cumulative purchases during a 12-month period and you'll unlock additional exclusive perks, offers, event benefits, manufacturer deals, and more.


Loyalty Program

Yes! We love seeing our customers' furry family members!

Leashed pets are welcome in our stores.

Yes.

Our self-wash service is available at Washington, Clinton, & Livingston and gives you everything you need to get your pet fresh, clean, and smelling fabulous! Without turning your bathroom into a splash zone.

Self Serve, Self Washing Dog Wash Station In Clinton At CB Pet Market- Wholesome Pet Essentials

Yes!

Our professional grooming salons offer a variety of services to help keep your pet looking and feeling their best.

Services may include full grooming, baths, nail trims, and other grooming options, depending on the location and your pet's needs.

Appointments are recommended and can be booked through our grooming appointment system.

Pet Grooming Salon - Cat & Dog Grooming Service Shop In Clinton At CB Pet Market- Wholesome Pet Essentials


We're here to help!

If your question wasn't answered above, give your local CB Pet Market a call/text or stop by the store. Our team is always happy to help you find the right products, services, or solutions for your pet.

What Our Customers Say

We love our pet parents from all over New Jersey, including Bedminster, Clinton, Garwood, Livingston, Martinsville, Washington, and more!

286 trusted five-star reviews
Come visit our pet supply store in Washington, NJ specializing in quality food, treats, and supplies for cats and dogs.